Avaya IP Office

Avaya IP Office is an all-in-one business telephone system specially designed to meet the communications challenges facing small and medium sized businesses.

Due to the modular design of the Avaya IP Office phone system, it can scale from 2 to 360 extensions to meet the needs of home offices, stand-alone business locations and networked branch and head offices.

A variety of benefits

Built on Avaya's latest advancements in converged voice and data technology, small to medium sized businesses can benefit from many of the advantages that the sophisticated Avaya phone system, IP Office can deliver.

With Avaya IP Office, you can choose the solution that is right for your business. Use the Avaya IP Office phone system as a voice solution, employing either IP technology, more traditional telephony or a combination of both, and you can benefit from a comprehensive set of telephony features.

This Avaya business telephone system can also be used as a data solution to deliver both local area and wide area networking capability. Plus, because the Avaya IP Office is an all in one solution, you can use it as a converged solution delivering both your voice and data requirements.

Networking capabilities

Avaya IP Office also provides networking capability, allowing you to deploy the solution that's right for your business across a number of locations with one central management point.

In addition, Avaya IP Office is an applications platform delivering the tools that could help you improve customer service and satisfaction, increase productivity, and boost your bottom line.

Improve your business

This Avaya business telephone system supports powerful business tools such as 'Customer Relationship Management', through a range of applications from basic call handling to full contact centre functionality including real time and historic reporting.

Avaya IP Office can also help businesses to improve productivity in the work place. Sophisticated applications such as integrated messaging, voice mail and auto attendant can help your staff to manage calls and messages more efficiently.

Support for remote working is an integral part of the Avaya business telephone system portfolio ensuring that home and mobile workers can work as effectively remotely as they can from an office location.

The full Avaya IP Office solution is easily managed through IP Office Manager, a Microsoft® Windows®-based PC software application that connects to the Avaya IP Office system using the TCP/IP protocol.

Find out more

For more information about the Avaya IP Office available from Direct Telecom please call free on 0808 165 8686 or complete our online contact form.

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