Business VoIP Solutions

Direct Telecom clearly recognises that the telephony hardware is not the only variable in a VoIP (Voice over Internet Protocol) telephone system, but the external link bears a 'heavier cross'. Direct Telecom strives to offer a complete business VoIP solution and so as part of our business VoIP solution offering we have established a product that enhances our complete solution.

Known as 'Stripe21 ' Direct Telecom’s network solution offers all the existing benefits of VoIP but without the nightmares often experienced with yesterday's technology. VoIP technology from Direct Telecom offers all the benefits of traditional VoIP connections including: a better customer service via a totally integrated communication network, reduced direct operating costs due to free internal calls between locations, improved productivity as it facilitates, among other things, video conferencing.

A VoIP enabled telephone can be an all-in-one handset, or a normal handset plugged into an adaptor, or a softphone: a computer program that uses a microphone and headphones attached to your computer to emulate a real handset. A good solution is an adaptor, which allows you to connect one or two handsets, and has the advantage that you can connect other analogue devices like fax machines. It also has a number of useful inbuilt functions, including call waiting, caller ID, and call back if busy.  More than just a convenience, headsets facilitate collaborative communication, and dramatically impact VoIP user perception of audio quality in a business VoIP solution system.  Evaluating and selecting the right headset as an integral part of your company’s business VoIP solution allows you to define a complete solution optimized for the demands of your business be it mobile or desk-based.  As a leading supplier of enterprise quality corded and wireless headsets, Direct Telecom offers an array of business VoIP solution headsets that help you get the most out of your VoIP investment.

For your business VoIP solution you need an internet connection that is leased line or ADSL/cable broadband, dial-up (ISDN / ordinary telephone line) or a satellite internet connection which will likely cause a reduction in sound quality. A standard 256Kb ADSL connection can accommodate 2-3 simultaneous calls; if you expect to need more frequently, you may wish to upgrade to a higher-bandwidth package.