Stripe 21: The Next Generation Voice Over Internet Protocal VoIP

Direct Telecom with our InPurple product offers a way to escape the old nightmares so often associated in the past with dropped VoIP connections.  This was more than a bad dream for most businesses, as it could cost hundreds of thousands of pounds in reduced productivity, damaged reputations and lost customers. 

As a result, many IT departments are still restricting the use of IP-based networks to carrying data today.

Historically, the quality issues surrounding VoIP existed because of the way individual pieces of data were transmitted over the Internet.  All but the most expensive leased line-based solutions tended to use pure DSL (Digital Subscriber Line) -based broadband technology, which works well for data but cannot deliver the voice quality associated with landline connections.   

The reason for this is simple:  All Internet protocols split voice and data transmissions into cells of data before sending them over the Internet to be reassembled at their final destination. However, DSL technology sends these data cells over different routes, which means they can arrive at their destination in any order, and have to be reorganised before the receiving device (IP phone, networked PC, etc.) can process them  creating 'pregnant pauses' in conversations.   

By offering an IP-based network, such as InPurple, that uses an ATM (Asynchronous Transfer Mode) broadband connection, Direct Telecom can provide access to the full potential offered by VoIP and help with the move towards a converged network environment.   This is because ATM transmits data cells so they arrive at the destination device in the same sequence that they left the transmitting device - which means they don't need to be reordered at their destination, and therefore reach the recipients' ears without any delay.

Alternatively, for more information about our voice over Internet protocol InPurple connections please call 0808 165 8686 or complete our online contact form.

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